payment policy – shimmervaultt

Payment Policy

Effective Date: January 17, 2025

At Shimmer Vault, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the payment methods we accept, the steps involved in processing payments, and other important information related to payment for your jewelry purchases. By placing an order with us, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

Credit and Debit Cards: We accept payments from major credit and debit cards, including:
- Visa
- MasterCard
- American Express
- Discover
PayPal: You can also use PayPal for secure and easy transactions.
Other Payment Methods: Depending on availability, we may offer additional secure payment methods such as Apple Pay or Google Pay.

All payments are processed in U.S. dollars (USD).

2. Payment Processing

Authorization: When you place an order, we will authorize your payment method to confirm that it is valid and that sufficient funds are available for the transaction. If the payment authorization is successful, your order will be processed.
Payment Capture: The payment will be captured when your order is shipped. This means the funds for your purchase will be debited from your account at the time of shipment.
Order Confirmation: After your payment has been successfully processed, you will receive an email confirmation with the details of your order, including the items purchased, the amount charged, and the estimated shipping time.
Declined Payments: If your payment is declined, we will notify you immediately and give you the opportunity to correct the payment details or use a different payment method. If we are unable to successfully process your payment after multiple attempts, your order will be canceled.

3. Payment Security

Your payment information is processed through secure and trusted payment gateways. We use encryption and other security measures to ensure that your personal and payment information is protected during transmission. At Shimmer Vault, we take the privacy and security of your financial information seriously.

SSL Encryption: All sensitive data, including payment information, is encrypted using SSL (Secure Socket Layer) technology to protect it from unauthorized access.
PCI Compliance: We adhere to PCI-DSS (Payment Card Industry Data Security Standard) requirements, ensuring that your credit card information is handled in a secure manner.

4. Billing Information

To process your order accurately, we require that you provide accurate billing information, including your name, billing address, and payment details. Please ensure that all information is correct to prevent delays in processing and shipping your order.

Billing Address Verification: For added security, your billing address will be verified by your payment processor. If there is a discrepancy between the billing information provided and the information on file with your card issuer, the transaction may be declined.

5. Sales Tax

Sales tax is applicable on orders based on the shipping address and local tax rates. The applicable sales tax will be calculated during checkout and included in the total price of your order. The final price shown at checkout will include any applicable sales tax.

6. Refunds and Adjustments

Refunds: In the case of a return or cancellation, refunds will be issued to the original payment method. The refund will be processed after the returned item(s) are received and inspected. Please refer to our Refund and Returns Policy for more information on how returns are handled.
Order Adjustments: If there is an issue with your order (e.g., an item was charged incorrectly), please contact us at info@shimmervaultt.com immediately. We will work with you to resolve the issue, including making any necessary adjustments to your payment.

7. Payment Issues

If you experience any issues with your payment or have questions regarding your charges, please contact us as soon as possible so we can assist you. You can reach us via:

Shimmer Vault
907 Blue Heron Blvd,
Osteen, Florida,
United States

Phone: (336) 877-4286
Email: info@shimmervaultt.com
Website: shimmervaultt.com

8. Changes to Payment Policy

We may update or modify this Payment Policy from time to time. Any changes will be posted on our website with the updated Effective Date. We encourage you to review this policy periodically to stay informed about how we process payments and protect your financial information.

9. Contact Us

If you have any questions or concerns regarding payment, please feel free to contact us: